YouNoodle Help Center
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YouNoodle Help Center
Getting Started
Getting started with Younoodle
Getting Help
Getting help at younoodle
Feedback
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General (Legacy)
YouNoodle Account
How do I know which platform I am using (legacy or new experience)?
How do I create an account on YouNoodle?
How can I access my account if I forgot my password?
How can I update my personal information and email address?
How can I change my password?
How can I update my information if I sign in through Linkedin/Gmail/Facebook?
How can I unsubscribe from the YouNoodle notifications?
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I'm a Recommender
Recommender's FAQ
I received an invitation to be a recommender, but the link is invalid, what should I do?
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I'm a judge (New version)
General Judge
How do I know which platform I am using (legacy or new)?
What improvements have been made to the Judge user?
Will my data be migrated seamlessly to the new version?
Does the new platform experience include new judge features?
Will my customized settings/preferences remain in the new platform experience?
How do I provide feedback or report an issue with the new judging experience?
Can I switch back to the previous platform version, if needed?
Will there be ongoing updates and improvements in the new platform experience?
What security measures have been applied to the new platform experience to protect my data?
Are any documentation or tutorials available for judges to learn about the new platform experience?
Invitations
I accepted the judge invitation, but I still can’t access the entries.
I received an invitation to be a judge, but the link is invalid. What do I do?
Where can I find my pending invitations?
Judging Process
What is the process for judging?
How much time do I have to judge the entries assigned to me?
Can I save a draft of my scores and return later to finish?
I’m a judge, but I don't have any entries assigned to me.
How can I move between criteria?
How can I move between entries?
What happens if I miss a required field?
Can I edit my evaluations after finishing all the evaluations?
How do I know when I’ve completed all my evaluations?
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I'm a judge (Legacy version)
Invitations
I accepted the judge's invitation, but still can not access the applications to evaluate.
I received an invitation to be a judge but the link is invalid, what do I do?
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Judging process
What is the process for judging?
How much time do I have to judge the applications assigned to me?
Can I save a draft of my scores and return later to finish?
I’m a judge but I don't have any applications assigned to me.
I'm creating/managing a program
Getting started: Setup
How do I set up a startup program?
What do the different sections of my program do?
How can I change the contact person from the setup page?
How can I add multiple administrators?
How do I set up the basic information and dates for my program?
How to launch and close an application round manually?
Does the application round launch and close automatically?
Can I change the content of the automatic emails sent to participants?
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Getting Started: Showcase page
How can I make my program visible to the YouNoodle network?
How can I set up my program's Showcase page?
Getting Started: Application Round
What is the Form Builder section?
How do I add questions to my application form?
Can I integrate the application form on my website?
How can I customize the color and styling of my application form?
Does YouNoodle support video entries?
How can I schedule email communications for the applicants?
Getting started: Judging Round
How do I set up a new judge round?
Can I change the weights associated with the evaluation criteria?
How do I add information from the application form for judges to review?
How do I advance/un-advance applications to/from different judge rounds?
How can I schedule email communications for the judges?
Exporting and monitoring data
How do I monitor the created and submitted applications?
How can I export the application data?
New Application Experience
Will the new application interface improve the application experience?
Has the process for creating or editing the application form changed?
How can I preview the applicant form to ensure it works smoothly?
What should I consider when customizing design styles?
I’m an applicant (New version)
General Apply
How do I know which platform I am using (legacy or new)?
What improvements have been made to the Applicant user?
Will my data be migrated seamlessly to the new version?
Will there be new applicant features in the new platform experience?
Will my customized settings/preferences remain in the new platform experience?
How do I provide feedback or report an issue with the new platform experience?
Can I switch back to the previous platform version, if needed?
Will there be ongoing updates and improvements in the new platform experience?
What security measures have been applied to the new platform experience to protect my data?
Are there any documentation or tutorials available for applicants to learn about the new platform experience?
Applying to a program
Where can I find a suitable program for my project?
How do I fill out my application form?
Can I save my application halfway and finish it later?
Who will have access to my application?
Applications and Submissions
Why can I not upload my attachment(s)?
How do I know if my application has been correctly submitted?
How do I delete an application?
Why can I not submit my application if everyone has accepted the invitation?
What can I do if the program deadline has passed?
Can I edit my application after submitting it?
How can I edit my application after submitting?
What changes have been made to the new platform experience?
What does “Section” mean in the new platform experience?
Results and Feedback
Where can I see my results?
Teams
How can I add a team member to my application?
I accepted the team member invitation, but I still cannot access the application.
How do I join a team?
I received an invalid invitation link. What should I do?
Why is my team member not able to fill out the personal details section?
I’m an applicant (Legacy version)
Applying to a program
Where can I find a suitable program for my project?
How do I fill out my application form?
Can I save my application halfway and come back later to finish it?
Who will have access to my application?
Contact Us
Need More Help?
Applications and Submissions
Why can I not upload my attachment?
How do I know if my application has been correctly submitted?
How do I delete an application?
Why can I not submit my application if everyone has accepted the invitation?
What can I do if the deadline has passed?
Can I edit my application after submitting?
How can I edit my application after submitting?
Teams
How can I add a team member to my application?
I accepted the invitation but I still can't access the application.
How do I join a team?
I received an invitation to be a team member but the link is invalid; what do I do?
Why is my team member not able to fill out the personal details section?
Results and Feedback
Where can I see my results?
Home
I'm creating/managing a program
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Still have questions? Reach out to our support team at
[email protected]
—we’re happy to help!